Client Experiences at National Trial Law

"Professional and supportive team"

National Trial Law and the entire team were amazing! They were always there to answer questions and provide support. During tough times, they were nothing but professional and comforting. Thank you!

Tonya

"Their commitment to our case was incredible."

Words cannot fully express our gratitude for National Trial Law. Starting the legal process was daunting, but they instantly put us at ease with their warm demeanor, talent, and professionalism. Their ability to handle complex medical terminology and commitment to our case was incredible.

Sharon & Micah

"Communicated in a clear and concise way"

I am very impressed with Michelle Cheng’s professionalism and knowledge and I highly recommend her. She always responded quickly and kept me informed at all times. She communicated in a clear and concise way to help me understand the issues and she thoroughly answered all of my questions. I would not hesitate to recommend her to anyone and to have her represent me in the future.

Mona

"Throughout the lengthy legal process, Jamal and Tom were always just a call away."

In 2010, my husband Michael, a war-time veteran, suffered a severe brain stem stroke leaving him completely paralyzed and mute. While having to wade through paperwork and obstacles of the VA medical system, I found myself overwhelmed and reached out to Jamal Alsaffar seeking help in getting my husband the care he was entitled to and deserved. Jamal along with his associate Tom Jacob came to our aid like the cavalry. After carefully reviewing Michael’s medical records, Jamal and Tom along with their legal team and medical experts discovered that his stroke was preventable had his doctors given him proper care. Throughout the lengthy legal process, Jamal and Tom were always just a call away. Always available and ready to answer any questions or concerns no matter how small. It is because of their experience, dedication, and knowledge that we were able to win the lawsuit brought against the VA on Michael’s behalf. Even after the court process had concluded, Jamal and Tom facilitated the establishment of trusts to assure Michael has the best care available to him for the rest of his life. I will never be able to express my gratitude for everything that Jamal, Tom, and the rest of the team have done for us as a family. I believe it is because of their try heartfelt compassion and concern combined with their extensive knowledge of the legal system that we are able to now focus on what is important—spending time together as a family.

Jeanice

"Helped me navigate an extremely complex system"

Michelle stepped in and helped me navigate an extremely complex system with the utmost empathy when I was feeling really low. I’m so grateful to her and her help. I couldn’t recommend her enough.

Asim

"Thank you for securing some peace of mind."

Laurie, I cannot express my gratitude enough for what you did for me. You have made such an impact on my life and helped shape my future. Thank you for securing some peace of mind. Most importantly, thank you for understanding me, my heart, and my hope for the future. You have a piece of my heart. I will forever remember what you did for me. A most gracious thanks, Taylor Blair.

Taylor

"Lawyer’s Lawyer"

If you need HELP, look no further. This is the right place. I didn’t realize the importance of hiring the right lawyers representing you will make a dramatic impact on the outcome of a lawsuit. Tom Jacob is a highly intelligent and persistent lawyer. He executes cleanly with confidence and will fight for your case. I got to work with Tom and Jamal when our parents got into a tragic vehicle accident in Texas. The first law firm I contacted referred the case to Tom’s law firm saying they are one of the best in Texas helping shattered families like ours get their life back. Throughout the daunting four years of the lawsuit, Tom and his team never failed to show the highest level of professionalism towards our family. They are a renowned group of professionals not only in the field of law, but they are highly experienced with helping helpless families as they know exactly what you are going through. Their team made sure the lawsuit was being taken care of so that we could just focus on my Dad’s recovery. We most certainly never would have made it this far without them and would have never gotten the settlement we deserve if it wasn’t for Tom and Jamal carrying us through the whole process. And for that we want to sincerely thank Tom, Jamal, and their team for getting our life back.

Adrian

"Five stars"

Tom has been great to work with. He was quick to respond to any questions that I had, was always thorough when explaining things and has helped me every step of the way with my case. I would highly recommend Tom Jacob and his Law Group. Thank you!

Andrea

"The outcome was far better than I anticipated"

I was in an accident and, knowing Michelle Cheng personally, I knew she was the person I wanted to hire. I asked a friend in the business (but in a different city) about her, and the entirety of his advice was, “shut up and listen to Michelle.”  Which, in retrospect, turned out to be a fantastic strategy.

In real life, Michelle is an incredibly kind and thoughtful person.  As a lawyer, I gave her the nickname #BeastMode because of her tenacity. She stayed on top of the case, sending me regular updates.  Frankly, I wish I could’ve eavesdropped on some of her conversations to hear how she did what she did.

I can’t (can’t or won’t?) get into specifics, but the outcome was far better than I anticipated.  She knows how to do her job, and she’s going to do her darnedest to protect your best interests.

Geoff

"You couldn’t ask for more genuine counsel."

The quality of this firm is completely matched by the quality of the people working there.  Sincere, dedicated, hard-working individuals with some of the best legal minds around.  You couldn’t ask for more genuine counsel.

Brittney

"Five stars!"

Michelle Cheng is one of the most honest, competent attorneys I’ve met. She went out of her way to help my mother during a rough time. I really appreciate Michelle and this firm and wouldn’t hesitate to refer anyone who needs counsel.

Kristine

"It was done in a timely manner meeting my time restrictions."

Whitehurst et al provided an exceptional service demonstrating full dedication to cover all options in my case. It was done in a timely manner meeting my time restrictions.

Gennadi

"Very competent. Very calming. Very prepared."

I am a lawyer. We make the worst clients. We are demanding. We think we know best. We try to direct the show. With all that, Michelle Cheng kept me on as her client. Of course, it helped that we had been friends for many years when I needed the services of a med-mal attorney. I would not have considered turning to any other law firm. Very competent. Very calming. Very prepared. Always looking out for my best interests. Practical. Results oriented. Successful in delivering the result I wanted. I highly recommend Michelle Cheng and her entire firm.

Barbara

"He helped us during a stressful time"

We had no idea what to do when we found out we needed to file a tort claim and started looking for a lawyer. It turned out there weren’t a lot of attorneys who handled these types of cases so we were very lucky to have found Tom and his firm. We were already under a lot of stress dealing with the unexpected and unnecessary death of a family member and it was nice to be able to have someone handling the legal issues for us.

Ruth

"She was warm and professional"

Michelle counseled me several years ago after an accident. She was warm and professional. I recommend her and the firm without reservation.

Carolyn

"Highly Recommend! - Very Responsive and Knowledgeable"

Michelle was very personable, knowledgeable, and professional. She was very responsive in that she addressed our needs and answered our questions in a timely manner. Highly recommend!

Angela

"Settling Our Case Without Going to Court - A Honest Firm"

Our family has a deep appreciation for the work Michelle Cheng did in helping to settle our case without going to court, as we live in Michigan and needed a lawyer from Texas. We would highly recommend their service if you’re in need of an honest firm. Thanks again to all the staff at National Trial Law.

Mittie

"Became 'Family' to Us - Overcoming a Legal Goliath"

We had a particularly challenging lawsuit and would have become overwhelmed and given up long ago were it not for the kind folks at National Trial Lawyer. Jamal, Tom, and Thelma spent countless hours on our case to the point where we felt like we were their only clients, although obviously, we weren’t They quickly became “family” to us. And we won our case! It was a long process, but they stayed with it. We were up against a Goliath, so it took a lot of finesse They definitely excelled in that category.

Nancy

"Guided Us Throughout the Whole Case"

I have nothing but good words for this firm. I could not express how grateful we are that they represented my dad’s case. I strongly recommend this firm. Attorney Michelle Cheng is one of the best. She’s very patient, respectful, professional, and kind to my parents. She guided us throughout the whole case. She’s a very punctual and trustworthy person. We appreciate everything that she did for us. Thank you.

RiaEllen

"Determined to provide the best for clients"

Michelle Cheng provides outstanding legal services! She was thorough and organized, and I can see that she is determined to provide the best for clients. She is clearly passionate about her work and I was grateful to experience firsthand her analytic skills and professionalism. The very manner in which she reached into the depth of the case is really commendable and also deserves my thankfulness to have had a stress-free legal expert. Thank you for all of your legal guidance, support, and expertise!

Kimberly

"Exceptional Service Above Expectations - Empathetic and Dedicated"

We entrusted our case to Michelle Cheng and her diligent team, and their exceptional service went above and beyond our expectations. Displaying both professionalism and responsiveness. Michelle’s approach was as empathetic as it was dedicated, especially during our most challenging moments. Not only did she listen attentively, but she also ensured that we received transparent updates regarding the potential timeline of our case, all the while preserving a compassionate and respectful demeanor.

In addition to her strong communication abilities, Michelle’s extensive legal competence shone through in every interaction. She promptly returned all our phone calls and ensured we were never left uninformed about any part of our case. Her in-depth understanding of the law and ability to navigate complex legal jargon with ease demonstrated her commitment to her clients. She was always patient, meticulous, and went the extra mile to ensure we understood every legal aspect related to our case in an easily comprehensible way.

Moreover, what truly set Michelle apart was her genuine concern for our well-being and her high ethical standards. She treated us with complete transparency and respect. In essence, Michelle was more than just a skilled attorney, she was a steadfast ally during an incredibly difficult time. We strongly recommend her services to anyone in need of legal assistance.

Raynee

"Always On Top of Everything - Compassionate and Caring"

Everyone that I came across with at this firm was the best, Michelle was my lawyer, and she was amazing! She was always on top of everything, and always kept me in the loop of how the case was moving along. She is very compassionate and caring. Every phone call we had, she would always ask how I was doing and how was everything going with me before we got into any case talk. I am glad that I came across this law firm and Michelle. She is the absolute best!

Nora

"This firm is outstanding."

They care about their clients and fight for you. Very ethical, honest and knowledgeable attorneys. This firm is outstanding. Truly a praiseworthy lawyer firm. Thank you so much.

Othmane